CMS Technical Add-on for Splunk

The CMS Technical Add-on for Splunk integrates Cisco Meeting Server (CMS) data into Splunk by collecting and indexing call detail records (CDR) and media quality statistics transmitted via syslog. The add-on handles all aspects of data ingestion, including creating custom indexes for CDR data, media statistics, and general syslog events. It parses incoming XML-formatted CDR events and structured syslog messages into searchable fields. The add-on is designed for deployment on indexers and heavy forwarders where CMS data collection occurs. It provides the foundational data layer for CMS analytics but does not include visualization dashboards or user-facing interfaces beyond a setup page. Organizations using Cisco Meeting Server can leverage this add-on to capture detailed call metrics, media quality indicators, and operational logs for troubleshooting, capacity planning, and quality of service analysis.