Add-on for TOPdesk

The Add-on for TOPdesk connects Splunk to the TOPdesk REST API in both directions. It collects TOPdesk incidents into Splunk on a schedule, with filters on status, priority, category, operator group and open-only incidents, so service desk data can be searched, correlated and dashboarded next to your other machine data. It also ships an alert action that creates a TOPdesk incident directly from any Splunk alert, with the caller, priority, category and branch taken from the alert. Built with the Splunk Add-on Builder on the UCC framework, Apache 2.0 licensed, and compatible with Splunk Enterprise 9.x and 10.x and Splunk Cloud Platform. Product page and support: https://www.orangeinsight.io/topdesk-addon