This app allows ticket management on Request Tracker
Supported Actions
test connectivity: Validate the asset configuration for connectivity. This action runs a quick query on the device to check the connection and credentials
create ticket: Create a ticket
update ticket: Update an existing ticket
list tickets: Get a list of tickets
get ticket: Get information about a single ticket
list attachments: List all attachments for a ticket
get attachment: Download attachment to vault
add attachment: Upload vaulted file as attachment to ticket