This app allows ticket management on Request Tracker
Supported Actions
- test connectivity: Validate the asset configuration for connectivity. This action runs a quick query on the device to check the connection and credentials
- create ticket: Create a ticket
- update ticket: Update an existing ticket
- list tickets: Get a list of tickets
- get ticket: Get information about a single ticket
- list attachments: List all attachments for a ticket
- get attachment: Download attachment to vault
- add attachment: Upload vaulted file as attachment to ticket