This app implements ticket management actions on RSA Archer GRC
Supported Actions
- test connectivity: Validate the asset configuration for connectivity and field mapping
- create ticket: Create a new ticket
- update ticket: Update the value of a field of a record
- get ticket: Get ticket information
- list tickets: Get a list of tickets in an application
- create attachment: Create an attachment
- get report: Get a list of tickets from a report
- on poll: Callback action for the on_poll ingest functionality
- assign ticket: Assign users and/or groups to record
- attach alert: Attach Security alert to the record