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Genesys App for Splunk app icon

Genesys App for Splunk

Get real-time insights into agent status, agent performance, and queue performance of your Genesys Engage contact center environment via API integration with Genesys Pulse. This app requires the Genesys Pulse Add-on for Splunk (https://splunkbase.splunk.com/app/5255) that gets data into Splunk from Genesys via modular input.Built by Splunk Works
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Default Version 1.0.5

October 20, 2020

Compatibility

Splunk Enterprise

Platform Version: 9.4, 9.3, 9.2, 9.1, 9.0

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Archived App

Get real-time insights into agent status, agent performance, and queue performance of your Genesys Engage contact center environment via API integration with Genesys Pulse. This app requires the Genesys Pulse Add-on for Splunk (https://splunkbase.splunk.com/app/5255) that gets data into Splunk from Genesys via modular input.