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Genesys App for Splunk
Get real-time insights into agent status, agent performance, and queue performance of your Genesys Engage contact center environment via API integration with Genesys Pulse. This app requires the Genesys Pulse Add-on for Splunk (https://splunkbase.splunk.com/app/5255) that gets data into Splunk from Genesys via modular input.
Built by Splunk Works
Latest Version 1.0.5
October 20, 2020
Compatibility
Not Available
Platform Version: 9.4, 9.3, 9.2, 9.1, 9.0, 8.2, 8.1, 8.0
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Get real-time insights into agent status, agent performance, and queue performance of your Genesys Engage contact center environment via API integration with Genesys Pulse. This app requires the Genesys Pulse Add-on for Splunk (https://splunkbase.splunk.com/app/5255) that gets data into Splunk from Genesys via modular input.
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Created By
Splunk Works
Type
app
Downloads
474
Licensing
Splunk Answers
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