The Splunk Add-on for JIRA Atlassian Service Desk provides alerts action for JIRA issues creation:
- Trigger JIRA issue creation from Splunk core alerts and Enterprise Security correlation searches
- Dynamic retrieval per JIRA project for types of issues and priority
- Dynamic assignment of priority (optional)
- Dynamic and/or static assignment of summary, description, assignee and labels
- Custom fields full capabilities via the embedded custom field structure in alerts (optional)
- Deduplication feature workflow with bi-directional integration, allows detecting a duplication issue creation request, and adding new comments automatically instead of creating duplicated issues
- Attaching Splunk alert results to the JIRA issue in CSV or JSON format
- Resilient store JIRA issue creation, shall a JIRA issue fails to be created, the resilient workflow handles automatic retries with a resilient policy
- Monitoring of JIRA issue workflow via the embedded Overview dashboard and out of the box alerts
- Get any information from JIRA via the REST API custom command wrapper, generate and index to summary events or the metric store issues statistics per projects
See: https://ta-jira-service-desk-simple-addon.readthedocs.io
The Add-on for Atlassian JIRA Service Desk alert action provides an high quality and resilient integration with Splunk core and Splunk Enterprise Security.
The Add-on is compatible with:
- JIRA Server
- JIRA Cloud
- JIRA Data center
Created By
Guilhem Marchand
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