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Add-on for Atlassian JIRA Service Desk alert action app icon

Add-on for Atlassian JIRA Service Desk alert action

The Splunk Add-on for JIRA Atlassian Service Desk provides alerts action for JIRA issues creation:Built by Guilhem Marchand
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Default Version 2.1.2

May 6, 2026

Compatibility

Splunk Enterprise, Splunk Cloud

Platform Version: 10.5, 10.4, 10.3, 10.2, 10.1, 10.0, 9.4, 9.3, 9.2

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Support
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The Splunk Add-on for JIRA Atlassian Service Desk provides alerts action for JIRA issues creation: - Trigger JIRA issue creation from Splunk core alerts and Enterprise Security correlation searches - Dynamic retrieval per JIRA project for types of issues and priority - Dynamic assignment of priority (optional) - Dynamic and/or static assignment of summary, description, assignee and labels - Custom fields full capabilities via the embedded custom field structure in alerts (optional) - Deduplication feature workflow with bi-directional integration, allows detecting a duplication issue creation request, and adding new comments automatically instead of creating duplicated issues - Attaching Splunk alert results to the JIRA issue in CSV or JSON format - Resilient store JIRA issue creation, shall a JIRA issue fails to be created, the resilient workflow handles automatic retries with a resilient policy - Monitoring of JIRA issue workflow via the embedded Overview dashboard and out of the box alerts - Get any information from JIRA via the REST API custom command wrapper, generate and index to summary events or the metric store issues statistics per projects See: https://ta-jira-service-desk-simple-addon.readthedocs.io The Add-on for Atlassian JIRA Service Desk alert action provides an high quality and resilient integration with Splunk core and Splunk Enterprise Security. The Add-on is compatible with: - JIRA Server - JIRA Cloud - JIRA Data center