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Jira

This app integrates with JIRA to perform several ticket management actionsBuilt by Splunk LLC
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Default Version 4.1.4

August 4, 2026

Compatibility

SOAR On-Prem, SOAR Cloud

Platform Version: 8.7, 8.6, 8.5, 8.4, 8.0, 7.2, 7.1, 7.0, 6.4, 6.3

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#1 in Ticketing

This app integrates with JIRA to perform several ticket management actions

Supported actions

  • test connectivity: Validate the asset configuration for connectivity using the supplied credentials
  • create ticket: Create a ticket (issue)
  • get attachments: Gets specific attachments from a Jira Ticket (issue)
  • update ticket: Update ticket (issue)
  • add comment: Add a comment to the ticket (issue)
  • delete ticket: Delete ticket (issue)
  • list projects: List all projects
  • list tickets: Get a list of tickets (issues) in a specified project
  • lookup users: Get a list of user resources that match the specified search string
  • get ticket: Get ticket (issue) information
  • set status: Set ticket (issue) status
  • link tickets: Create a link between two separate tickets
  • add watcher: Add a user to an issue's watchers list
  • remove watcher: Remove a user from an issue's watchers list
  • on poll: Ingest tickets from JIRA