Avaya CDR

Avaya CDR Splunk App provides CDR related dashboards and analytics reports for Avaya Aura CM platform. This Splunk App is part of the AvayaCDR application which is a tool that captures Avaya CDR data over TCP/IP connection and stores the data in a file. Then the data file is daily archived and moved to a directory at a time that defined by you. The program can convert the CDR data into CSV format or import them into database. Since the tool uses ODBC, database such as MySQL, MariaDB and MSSQL are supported. Moreover, the program can send the CDR data to Splunk which enables you to search CDR record by specific field name, generate reports and dashboards very easily. After installation of the Avaya CDR Splunk App, please create the index avayacdr and enable HTTP Event Collector for receiving the events from the AvayaCDR server module. In order to capture the data from Avaya CM and send them to Splunk, you need a AvayaCDR license key. Please contact service@upinget.com for a permanent license or trial. The Avaya CDR Splunk App is FREE!