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SAP Solman Connectivity module for Splunk ITSI

Overview
Details
SSCM includes SAP infrastructure monitoring and business data in Splunk enterprise operational intelligence analytics (both on premise and cloud version of SAP) alongside with other enterprise components.

SAP Solman Connectivity module for Splunk ITSI (SSCM)

Overview

SSCM includes SAP infrastructure monitoring and business data in Splunk enterprise operational intelligence analytics (both on premise and cloud version of SAP) alongside with other enterprise components.

Release Notes

Version 1.1.0

  • Optimized performance for initial service creation with high number of metrics
  • Improvements for Solman-ITSI metadata integration: thresholds, units of measurement, time period calculations
  • UI enhancements: pagination, metrics disabling warning, error box in the configuration dashboard

Version 1.0.0

  • First release
  • Integration with Solution Manager 7.0 and upper versions
  • Solman metrics retrieval throughout Odata protocol
  • Connectivity configuration
  • Metrics auto-discovery and metrics ingestion configuration
  • Seamless integration with ITSI.

Value Added

  • Splunk as a single source of Enterprise Data DNA - Ability to track SAP infrastructure and business data in a single enterprise solution alongside with other enterprise components
  • Operational Insights. Baseline for enabling advanced correlative views with predictive analytics and machine learning.
  • Easy migration to the cloud.

Main Features

  1. Connecting multiple SAP Solution Managers with Splunk instance.
    Ability to connect to SolMan instances with granted permissions (See Configuration and SAP Prerequisites sections).

  2. Discovery each SAP Solution Manager metrics and including into Splunk monitoring.
    Customization of usage of existing metrics by including meaningful or excluding less important details from the monitoring.

  3. Ingest monitoring metrics into Splunk ITSI.
    All the metrics chosen for ingestion will be instantly shown up on ITSI side. Predefined SAP metrics will be appropriately interpreted on ITSI side.

Support

Contact information for asking questions and reporting issues:

Operational_Intelligence_Support@epam.com

Download

Download the SSCM application from Splunkbase - https://splunkbase.splunk.com/app/4301/

Requirements

  • Splunk Enterprise 7.0 or later.
    This app is designed to ingest SAP Solman data into Splunk metrics index (added in Splunk 7.0).
  • Splunk ITSI 4.0.1.
  • SAP Solution Manager with OData services capability.

SAP Prerequisites

Before deploying the app, you must ensure the following:

  1. Your system landscape has been set up for SAP Fiori.

  2. You have activated the required OData Services ( AI_SYSMON_OVERVIEW_SRV to retrieve the system overview list and AI_SOLMAN_SYSMON was used for retrieving data from Solution Manager 7.2.)

  3. Authorization settings are required to be set in the SAP Fiori launchpad and to fetch data using relevant OData services, see the SAP Solution Manager Security Guide.

Installation

Install the application on ITSI Search head:

  1. Log in to Splunk and go to Apps > Manage Apps.

  2. Click install app from file.

  3. Upload the app package file and click upload.

Configuration

  1. On the standalone server or indexers, create a metrics index to ingest the data (for example solman_metrics)
  2. On the ITSI search head, Add a modular input

    • Go to data inputs and click "Add new" on SAP Solman input

    • Enter the Solman URL, user and password. The recommended update interval is 300 seconds (5 minutes), this may be set to a higher value to reduce the load on Solman server. Leave index as default, this will be changed later (as of Splunk 7.2, it is not possible to choose metrics index through Splunk UI).

  3. Set the index to a correct value. On ITSI search head, edit $SPLUNK_HOME/etc/apps/sap_solman_app/local/inputs.conf. Find the stanza for the created modular input and set index = solman_metrics.
    Restart Splunk application for the settings change to take effect.

  4. Configure the metrics to be collected. On the first invocation, modular input populates solman_metrics key-value store collection discovering all the systems and metrics available on SAP Solman. On the standalone server or search head, go to Solman Configuration Dashboard. Click on the button corresponding to the SAP system to be configured. Click on the sliders to enable or disable metrics collection. Once done, click on green Save button. Please wait for the Solman data to refresh before it gets into Splunk index (may take several minutes).

  5. Navigate to ITSI Service Analyzer dashboard. You will see the data from the configured system

Open Source Compontents

Pyslet Python library

Project repository https://github.com/swl10/pyslet

Version number 0.7.20170805 (modified to include search feature compatibility patch)

simplePagination.js

Project repository https://github.com/flaviusmatis/simplePagination.js/

Version number 1.6

Copyright, Licencsing and Attribution

SSCM application module

Copyright 2018 EPAM Systems

EULA https://d38o4gzaohghws.cloudfront.net/static/misc/eula.html

Pyslet Python library

Copyright 2017 Steve Lay

Copyright (c) 2004, University of Cambridge.

License https://github.com/swl10/pyslet/blob/master/LICENSE.txt

simplePagination.js

Copyright 2012, Flavius Matis

License https://github.com/flaviusmatis/simplePagination.js/blob/master/LICENSE.txt

SAP

SAP, SAP Fiori are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.

Release Notes

Version 1.1.0
Dec. 4, 2018

* Optimized performance for initial service creation with high number of metrics
* Improvements for Solman-ITSI metadata integration: thresholds, units of measurement, time period calculations
* UI enhancements: pagination, metrics disabling warning, error box in the configuration dashboard

Version 1.0.0
Nov. 22, 2018

Version 1.0.0
* First release
* Integration with Solution Manager 7.0 and upper versions
* Solman metrics retrieval throughout Odata protocol
* Connectivity configuration
* Metrics auto-discovery and metrics ingestion configuration
* Seamless integration with ITSI.

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