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xMatters Actionable Alerts for Splunk

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Admins: Please read about Splunk Enterprise 8.0 and the Python 2.7 end-of-life changes and impact on apps and upgradeshere.
Overview
Details
xMatters integrates people into your toolchains spanning DevOps, Ops, and Service Management solutions and automates communications so you can proactively prevent outages, rapidly engage resolvers, manage major incidents, and keep stakeholders informed.

When events meet predetermined criteria, this integration with xMatters relays critical Splunk alert data to the correct people and systems to help coordinate and resolve incidents faster. xMatters leverages your group on-call schedules and rotations, escalation rules, and user device preferences to quickly engage the right resources with customizable response and collaboration options.

Integrating xMatters with your other tools allows you to automatically transfer key Splunk alert data throughout your systems and drive workflows forward. Notifications and collaboration invites embedded with Splunk insights allow your resolution teams to take immediate action.

Features

  • Use Splunk Alert Actions to quickly notify on-call resources
  • Choose the xMatters priority for each Alert Action to properly route alerts
  • Use responses to track successful assignment and work completion in xMatters

Setup and Support

Please visit our Splunk Integration page for more installation instructions.

To open a support ticket with xMatters, navigate here.

Release Notes

Version 1.4.0
Dec. 3, 2019

Upgraded to support python2 and python3.

Version 1.3.1
June 27, 2017

* Added xMatters Priority selection to Alert Action configuration

Version 1.3.0
May 26, 2017

Release 1.3.0:
* Added xMatters Priority selection (COR-6588)
* Additional logging can now be found at $SPLUNK_HOME/var/log/splunk/xmatters_alert_action.log

Version 1.2.3
Jan. 31, 2017

Fixed permissions and updated icon locations

Version 1.2.2
Jan. 30, 2017

Version 1.2.1
Jan. 26, 2017

Updated folder permissions and updated version number

Version 1.2
Oct. 28, 2016

Version 1.1
Oct. 25, 2016

Version 1.0
Sept. 21, 2015

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