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Salesforce Commerce Cloud Connector for AIOPSGROUP Monitoring

Splunk Cloud
Overview
Details
Salesforce Commerce Cloud Connector ( SFCC ) for AIOPSGROUP Monitoring provides data inputs for ingesting log messages from WebDAV and order events from OCAPI as well as dashboards and alerts based on 150+ business KPIs. The solution could also aggregate product, inventory, pricebooks and customer metrics from Salesforce Commerce Cloud through our AIOPSGROUP Monitoring cartridge.

You would be provided with tools to detect and troubleshoot:

- job failures
- payment integration failures and outages
- third party integation failures and outages
- issues within the checkout process
- issues with product data flows such as catalog imports, inventory imports and pricebooks imports

Please note that usage of this connector requires an additional dashboard app and licence to operate fully. Contact us at sales@aiopsgroup.com for more information

What?

AIOPSGROUP Connector for Salesforce Commerce Cloud provides e-commerce businesses with:

  • aggregation of logs
  • ingestion of order lifecycle events
  • ingestion of catalog, inventory and pricebooks metrics
  • dashboards for visualizing transactional and operational metrics
  • alerts for detecting transactional and operational issues
  • monitoring of 100+ business KPIs

Why?

  • protect revenue
  • be proactive in identifying issues
  • employ observability

How?

The solution consists of:

  • Splunk data inputs for logs and order lifecycle events
  • Salesforce Commerce Cloud cartridge for aggregating catalog, inventory, pricebooks and customer metrics
  • Splunk resources for detecting issues and visualizing KPIs

Release Notes

Version 3.1.0
Sept. 19, 2022
Version 3.0.0
Sept. 6, 2022

First release


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