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Splunk IT Service Intelligence for SOAR

Splunk SOAR Cloud
Splunk Built
This app integrates with Splunk IT Service Intelligence (ITSI) to provide operations on Splunk IT Service Intelligence episodes, services, entities, and object maintenance

Supported Actions Version 2.0.0

  • end maintenance window: End Splunk ITSI maintenance window
  • update maintenance window: Update Splunk ITSI maintenance window
  • add maintenance window: Add Splunk ITSI maintenance window
  • get maintenance window: Get Splunk ITSI maintenance window information
  • update service status: Update Splunk ITSI service status
  • get service entities: Get entities of a Splunk ITSI service
  • get service: Get Splunk ITSI service information
  • get entity: Get Splunk ITSI entity information
  • get episode tickets: Get ticket information for a Splunk ITSI episode
  • add episode ticket: Add a ticket to a Splunk ITSI episode
  • get episode events: Get latest events for Splunk ITSI episode
  • close episode: Close a Splunk ITSI episode
  • break episode: Break a Splunk ITSI episode
  • add episode comment: Add a comment to a Splunk ITSI episode
  • update episode: Update Splunk ITSI episode status, severity and owner
  • get episode: Get Splunk ITSI episode information
  • test connectivity: Validate the asset configuration for connectivity using supplied configuration

Release Notes

Version 2.0.0
Aug. 1, 2022
  • Compatibility changes for Python 3 support [PAPP-25677]
  • Renamed 'Splunk IT Service Intelligence' app to 'Splunk IT Service Intelligence for SOAR' [PAPP-24795]
  • Minor enhancements and fixes

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