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Splunk Add-on For Zenoss

Splunk AppInspect Passed
Overview
Details
Use the Splunk add-on for Zenoss to enhance operational visibility. Correlate Zenoss events with OS or application logs to gain deeper operational insights. Use the provided alert actions script to create events in Zenoss from Splunk alerts.

New in 2.0

The 2.0 release brings the Zenoss Event custom alert action and the credential management dashboard.

Requirements

You must be in the admin role or have the admin_all_objects capability enabled to use the Credential Management dashboard and schedule the Zenoss Event custom alert action.

Zenoss Compatibility

This has been tested against and is known to be compatible with Zenoss 4.x and 5.x.

Configure Modular Input

Settings -> Data inputs -> Zenoss

Username: zenoss username
password: zenoss password
Zenoss Web Interface: Web interface to Zenoss server; e.g.http://zenoss-server:8080 or https://zenoss5.myhost.mydomain for Zenoss 5.x connections.
Device Name (Optional): Filter to only pull from a specific device. Defaults to all devices
Disable SSL Certificate Verification: Zenoss 5.x installs - check to disable SSL verification. WARNING This is a potentially dangerous option.
CA File: Optional: Zenoss 5.x installs - specify certificate authority file in PEM format for certificates signed by untrusted root authority
Timezone (Optional): Timezone of Zenoss server - see http://en.wikipedia.org/wiki/List_of_tz_database_time_zones
Archive Threshold: Zenoss 'Event Archive Threshold (minutes)' setting. Interval to read archive table. Leave blank for Zenoss default of 4320.
Event Checkpoint Removal: Zenoss 'Delete Archived Events Older Than (days)' setting. Used to keep checkpoint file clean. Leave blank for Zenoss default of 90.
Start Date (Optional): Specify a starting date to pull events from or leave blank for ALL events. Ex: 2015-03-16T00:00:00
Index Closed Events (Optional): Index eventState "Closed"
Index Cleared Events (Optional): Index eventState "Cleared"
Index Archived Events (Optional): Index events form the Archive table
Index Suppressed Events (Optional): Index eventState "Suppressed"
Index Repeat Events (Optional): Index repeat events. Index an event every time the count increments for an evid. This will result in the same event getting indexed with a new latestTime timestamp. This is useful for fine grained analytics on events. This setting could lead to an increase in indexing volume depending on your environment.
Sourcetype: Set to Manual and leave blank to set to 'zenoss-events'

More Settings

Interval: Defaults to 60 seconds
Host: specify zenoss hostname
Index: specify zenoss index

Credential Management

Use the Credential Management dashboard to securely store credentials for your Zenoss server instances. The dashboard is a CRUD interface to the storage/passwords REST endpoint. You can create, update, delete and reveal the password for any credentials stored. Right click on any row to reveal a context menu for the update and delete actions. You can also leverage the realm field to describe a connection; e.g. - prod or dev.

Configuring Zenoss Event Custom Alert Action

1) Create credentials for your Zenoss instance using the Credential Management dashboard. Credentials will be securely stored in the storage/passwords REST endpoint and accessed by the Zenoss Event custom alert action. Please re-read the Requirements section before moving on.

2) Create a saved search that meets your criteria for creating an event. The alert script requires field/table output with the following names (case sensitive):

device OR host (REQUIRED) - device/host name
severity (REQUIRED) - severity of alert - "Critical" OR "Error" OR "Warning" OR "Info" OR "Debug" OR "Clear"
summary (REQUIRED) - Plain text summary of the event
component (OPTIONAL) - Component name
evclass (OPTIONAL) - Event class name
evclasskey (OPTIONAL) - Event class key

example search

index=oidemo sourcetype=access_combined | stats count(eval(status="404")) as web_error by host | eval severity=case(web_error > 100 AND web_error < 500, "Warning", web_error > 500 AND web_error < 1000, "Error", web_error > 1000, "Critical") | eval summary="Web 404 Error - greater than 1000 errors" | eval evclass="/Status/Web" | table host, severity, summary, evclass

3) Save the search as an Alert and schedule it to run per your desired frequency. Set to trigger for each result. Under Add Actions select Zenoss Event. Fill in the required fields. Reference the credential account and optionally the realm to authenticate with your Zenoss instance. An event for each row in the table will be generated in Zenoss when the alert is triggered.

Debugging

View the custom alert aciton log located at $SPLUNK_HOME/var/log/splunk/zenoss_event_modalert.log to troubleshoot issues with the Zenoss Event custom alert action.

Data Model

The app ships with a Data Model that comes unaccelerated out of the box. To acclerate the data model go to 'Settings -> Data models'. Under 'Actions' for the Events data model, select 'Edit -> Edit Acceleration' and select the summary range that fits your needs.

CIM Compliant

This app is CIM compliant and maps to the Alerts data model.
http://docs.splunk.com/Documentation/CIM/latest/User/Alerts

Release Notes

Version 2.0.2
Feb. 23, 2018

* Added README.md

Version 2.0.1
Feb. 23, 2018

* New custom alert action Zenoss Event replaces old alert action script
* New Credential Management dashboard CRUD interface to storage/passwords REST endpoint for storing credentials used by custom alert action

Version 1.0.5
May 26, 2017

* Added support for Zenoss 5.x

Version 1.0.4
April 11, 2017

* Updated with missing password update script
* Removed default indexes.conf per modular input development best practices

Version 1.0.3
Aug. 27, 2015

Re-factored collection mechanism to page through and process 1000 events at a time. Zenoss JSON API only returns 1000 events even if limit > 1000 is given in API call.

Version 1.0.2
Aug. 6, 2015

Added check_for_updates = 1 in app.conf

Version 1.0.1
Aug. 5, 2015

* Modified to use Splunk Python SDK modular input support
* renamed CIM lookup from severity.csv to zenoss-severity.csv due to conflict with apps that bundle severity.csv

Version 1.0
June 15, 2015

* The modular input to collect data is Platform Independent.
* The alert action script to create events in Zenoss currently works in Linux. I will release an updated version that is compatible with Windows in the near future.

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