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Downloading Dropbox Business App for Splunk
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Dropbox Business App for Splunk

Splunk Cloud
This app is NOT supported by Splunk. Please read about what that means for you here.
Overview
Details
This app is designed to provide comprehensive data collection and field extraction for Dropbox Business and a set of dashboards covering sharing, device, application, and security activity. The data collection includes the following coverage from the Dropbox Business API v2:

- Login activity.
- Membership activity (i.e. requests/additions/removals).
- Device activity.
- API-based Application activity.
- Sharing activity both within and outside the team.
- Security metrics, including user and path tracking.

Support for this content

This app is not officially supported by Splunk Support. If you have a current Splunk Enterprise Support entitlement, Splunk will provide best-effort support for cases involving this app directly, but such cases will not be subject to the Splunk Enterprise Support SLA.

Getting Started

This app is designed to provide comprehensive data collection from Dropbox Business and a set of dashboards covering sharing, device, application, and security activity.

The data collection includes the events returned by the Dropbox get_events API, which includes:

  • Login activity.
  • Membership activity (i.e. requests/additions/removals).
  • Device activity.
  • API-based Application activity.
  • Sharing activity both within and outside the team.
  • Security metrics, including detailed user and path tracking.

In addition, this App is CIM-compliant: it leverages both the Authentication and Change Analysis Data Models.

Prerequisites

Note: The Dropbox Business admin account is used to authorize the Splunk App for Dropbox Business and generate the OAuth 2.0 access token.

Setup

For users of the v1.x.x of the app, see upgrade notes below.

  1. Download the app here.
  2. From the Splunk Web home screen, click the gear icon next to Apps.

  3. Click Install app from file.

  4. Locate the downloaded file and click Upload.

  5. If Splunk Enterprise prompts you to restart, do so.

  6. To connect to Dropbox Business, visit the 'configuration' tab to enter your OAuth to Dropbox access token.
    • Click the 'Add' button.
    • Clicking the link below the 'Acces token' field will initiate the OAuth request to get a token.

  1. Next, visit the 'input' tab. The input will prompt you to select the account created above and specify optional event filtering options.
    • Configuration inputs include:
      • Name: This may be any unique name. If you are using Splunk with multiple Dropbox teams, naming the input after the team name is recommended.
      • Interval: The frequency at which to check Dropbox for updates. Setting this value between 30 seconds and 5 minutes is typical.
      • Account: The account used to connect to Dropbox.
      • Start Time: This parameter is optional, and by default 90 days ago. Typically users will want to look at recent data, and monitor going forward. Setting this value far in the past may take some time to download & process all historical events.
      • Category: This parameter is optional, and by default will include all dropbox event categories. If you wish to only index a subset of Dropbox events, specify the target Dropbox event category.

Dropbox Events

For full documentation of event types and attributes, visit the Dropbox get_events developer documentation

Troubleshooting

For additional troubleshooting, adjust the apps log level in the 'configuration' tab and consult the app logs (search 'searchindex=_internal sourcetype=dropbox', or view var/log/splunk/splunk_app_dropbox_dropbox.log). These logs will indicate successful connectivity to Dropbox, or reveal errors returned by the Dropbox API.

Common mis-configuration that would result in Dropbox API returning an error include copying an invalid auth token or specifying an invalid category name. For more information, refer to the Dropbox get_events documentation.

Upgrading from 1.x.x

Note that the Dropbox API & corresponding configuration of this App have changed substantially from version 1.x.x to 2.x.x. As such, users of the V1.x.x app are encouraged to remove the V1 app and perform a new installation of the app, rather than perform an upgrade.

The format of Dropbox events have changed from version 1.x to 2.x. The Dropbox events migration guide can help you update any customizations.

In addition to the formatting Dropbox events, authorization has changed slightly in the V2 App. Authorization is now per-input, allowing you to connect to multiple Dropbox teams in Splunk. The OAuth grant requires only the Dropbox 'Team Auditing' permission.

If upon upgrading your app you see a 'Splunk' and 'Splunk Integration' app in your Dropbox console, you may unlink the prior 'Splunk Integration' authorization from the V1 App.

Release Notes

Version 2.1.1
Nov. 10, 2020

Increased timeout for downloading events.

Version 2.1.0
Aug. 7, 2020

Updates for Splunk 8 and Splunk Cloud

Version 2.0.0
Nov. 14, 2019

Major update - now using the Dropbox get_events API v2 & built with Splunk Add-on Builder. As events have changed, it is recommended that users of the v1 app remove the prior app rather than upgrade.

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